City residents receive curbside collection of household refuse once per week. Residents may report missed collection by calling the General Services Department, Refuse Division at (949) 644-3066.   Missed collection should be reported the same day in order for service to be provided in timely manner. The following are some common reasons refuse containers are not collected:

• Containers were not out by 7:00 AM on collection day;
• Containers were not placed at the curb or property line of alley ;
• Containers were blocked by vehicle(s);
• Prohibited items were placed in the refuse containers;
• Unauthorized container;
• Container and/or contents exceeded the 50 pound weight limit.

The Refuse Brochure provides more information on Missed Collection and Container Requirements.  Upon correction of the problem(s), a return pick-up may be scheduled with the Refuse Supervisor.  Please use the Address Search to find out what day your refuse is collected.